510 Main Street, Shelbyville, Kentucky 40065, United States
502-513-5029 call only 502-257-5944 text only Balmhighlights@gmail.com
Tuesday: 10a - 7p
Wednesday: 9a - 7p
Thursday: 10a - 5p
Friday: 9:00a - 5:00p
Saturday: 2p -5:30p
Cancellation Policy: We understand that sometimes schedules change and therefore request a minimum of 24 hours before the scheduled service. Cancellations made within the 24-hour window will be charged 50% of the. schedauled cost. Third cancellation will be 75%. No-shows are subject to be charged 100% of the scheduled service.
Lateness Policy: Please note that if you are over 15 minutes late to your appointment, we may have to reschedule your service if it cannot be completed in the remaining.
Ï Refund Policy: At Balm, we pride ourselves, in our quality of work. We do our best to ensure all guests are satisfied with their service. Please reach out within 48 hrs of your service if any adjustments will be made. No refunds will be issued.